- How quickly do you respond to enquiries?
- We respond to all new project enquiries within one business day. For existing clients, our support SLA is four business hours for critical issues.
- What does a typical project timeline look like?
- Scope determines timeline. A focused API integration or internal tool typically takes 3–6 weeks. A full-scale ERP or SaaS product runs 3–6 months. We scope accurately in the discovery phase so there are no surprises.
- Do you work with early-stage startups or only enterprises?
- Both. We adapt our engagement model to fit your stage. Startups typically need a focused MVP delivered fast; enterprises need careful integration with existing systems. We have experience with both scenarios.
- What technologies does Softora Systems specialize in?
- Our core stack is Next.js, React, TypeScript, Node.js, and PostgreSQL on the application layer, with AWS and Vercel for infrastructure. For AI workloads we work with Python, PyTorch, and the OpenAI and LangChain ecosystems.
- How is project pricing structured?
- Most projects are scoped and quoted as fixed-price engagements after a paid discovery sprint. Ongoing support and maintenance is billed on a monthly retainer. We do not quote hourly rates — predictable budgets matter to our clients.
